VPass Support

1. Download the Brother Quick Setup Guide here. 2. Go to the section in the bookmarks titled Installing the Software...

If you are finding that your wireless Brother QL-720NW prints slowly (eg: 20seconds per label), enabling the IPv6 may resolve...

An Auto Generated Visitor Type means that the badge number for a person signing in is automatically generated by VPass....

A Visitor Specified Visitor Type means that the badge number for a person signing in is entered into the iPad...

A Registered Visitor Type means that the access code for the person signing is already recorded on the Registered Visitors...

If you already use the the Sign Out Only method for something like a Student Early Leave pass, but would...

If you already use the the Sign In Only method for something like a Student Late Pass, but would like...

1. Go to Configuration (top bar menu) > Visitor Types (side bar menu). 2. Edit the Visitor Type you want...

If you are finding that your wireless Brother QL-820NWB prints slowly (eg: 20seconds per label), enabling the IPv6 setting may...

1. Download the Brother Quick Setup Guide here and complete steps 1-9. 2. For the steps below you will need:...

If you are receiving a “Wrong Roll Type” Error Message on your printer, turning Template Mode off may resolve this....